Shipping policy

Shipping destinations:

  • We ship within UAE and Worldwide via DHL. 

Shipping times:

    • Most of the orders are fulfilled within 1-7 business day (except Sunday). So if the order was placed on Saturday after 2 PM UAE time - we will ship it on Monday. 
    • Orders with hair accessories are fulfilled within 1 working day only.
    • Local orders take up to 2 business days to be delivered once dispatched.
    • International orders take 5-7 (up to 10) business days to be delivered via DHL.
    • Shipping time might vary depending on situation with location, shipment method and other factors such as COVID-19.
    • Please note if you provided incomplete address, the shipment might be delayed due to our Courier partner trying to contact you.
    • For International orders - we are not responsible for the calculations and charges of any additional customs fees/taxes charged by the transportation company. Any international shipping fees associated with importing items are the responsibility of the customer and we cannot refund these costs. 

DELIVERY FEES:

UAE: Free delivery for orders above AED 50

KSA: Free delivery for orders above SAR 300, for orders below SAR the delivery fee is SAR 60

Kuwait, Bahrain, Oman, Qatar: Free delivery for orders above USD 80, for orders below USD 80 the delivery fee is USD 16

Australia, Philippines, Malaysia, South Korea, New Zealand: Free delivery for orders above USD 200, for orders below USD 200 the delivery fee is USD 20

India, Egypt, Lebanon, Iraq, Jordan: Free delivery for orders above USD 130, for orders below USD 130 the delivery fee is USD 17

USA, Canada: Free delivery for orders above USD 200, for orders below USD 200 the delivery fee is USD 25

UK, France, Germany, Switzerland, Netherlands: Free delivery for orders above USD 200, for orders below USD 200 the delivery fee is USD 25

Rest of the world: Free delivery for orders above USD 200, for orders below USD 200 the delivery fee is USD 23.

 

 

 

 

 

 

 

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